Refund policy
Refund & Returns Policy
Because our products are perishable food items, we are unable to accept returns or offer refunds once an order has been shipped. We take great care in the preparation and packaging of our products to ensure they reach you in the best possible condition.
That said, your satisfaction is very important to us. If you experience any issues with your order - such as damage during shipping, receiving the wrong item, or concerns about quality - please contact us right away at orders@barnabybars.com. Our team will review your case and do our best to make it right.
Damages and Issues
Please inspect your order upon delivery and let us know immediately if something is wrong. If your item is defective, damaged, or if you received the incorrect product, email us at orders@barnabybars.com with your order number and photos if possible. We will evaluate the issue and provide a resolution.